The amount of e-mail messages I receive is huge--there are a ton of them that fill my inbox, daily. Most of it is spam, of course, and I have a decent filtering system. Don't leave the subject line empty, when e-mailing me. Enter the topic of your message in the subject line (e.g., "Questions about Lemonade Rush").
I always reply to your e-mail messages. If you haven't received a response from me in a while, your e-mail message probably got lost, or it may have been rejected by the e-mail system. Try resending it--you may need to enter a different subject.
If you are sending an e-mail message about a problem you're having with a game, mod, program, or something else, make sure you include the following:
The more of the above you include, the easier and faster it will be to track down your problem and hopefully fix it, or at least add it to the list of known bugs.